Delivery conditions
CROATIA - delivery is charged EUR 3.50 for card payment + EUR 1.50 if paid via Cash on Delivery for orders up to EUR 50. For orders above 50 EUR, delivery is free. Delivery within 1-3 working days with GLS delivery service.
INTERNATIONAL DELIVERY – delivery is always charged, regardless of the value of the order. The price of delivery abroad depends on the country where the package is sent, from 10 EUR to 15 EUR. Delivery within 5-7 working days if we send by GLS, or up to 20 days if we send by Croatian Post. We send via Croatian Post to countries that are not members of the European Union, such as Bosnia and Herzegovina, Serbia, Switzerland, etc.
Almost all shipments to Croatia are sent with the fastest and most reliable delivery service in Croatia - GLS courier service, except for certain postal codes (some islands and smaller locations). A complete list of these locations can be found at the bottom of the page. Shipments sent to Croatian Post have extended delivery schedules for a few business days.
For shipments sent with GLS delivery: In most cases, if an order is placed before 12:00 PM on a business day, it will be dispatched the same day, and delivery will be the next business day. If the package is ordered after 12:00 PM, it will be dispatched the following business day, and delivery will be on the business day after that. Delivery time to islands is extended by several days, depending on the island.
Please note that this will be the case in most instances, but it may not always be the rule. During periods of high discounts, promotions, holidays, or similar events, sending and delivering items may take a few more days.
All orders are shipped with a tracking number to ensure that you receive your package securely, and therefore, a recipient's signature is required upon delivery. Once your shipment is dispatched, you will receive an email with a tracking link.
Business days are from Monday to Friday, excluding holidays and weekends. Delivery time to islands is longer by a few business days. The aforementioned delivery times are set by the courier/delivery service, so there is no guarantee that the shipment will be delivered on time.
Please ensure that the delivery address provided during the ordering process is correct and complete, and that you do not refuse delivery or fail to pick up the package. In the case of incorrect or wrong addresses or refused delivery, shipping and return shipping costs will be deducted from any refund owed to you. Personal pick-up is not possible; all orders for Croatia are shipped from the warehouse in Zagreb directly to the recipient's address.
For the following postal codes, packages are sent only via Croatian Post: Please note that the delivery time for these locations may be extended by a few business days.
20226 Babine Kuće
20225 Babino Polje
20225 Blato
23286 Božava
23285 Brbinj
23292 Brgulje
21430 Donje Selo
23286 Dragove
21225 Drvenik Mali
21225 Drvenik Veliki
20290 Glavat
21432 Gornje Selo
20226 Goveđari
214 30 Grohote
51552 Ilovik
23293 Ist
22235 Kaprije
20221 Koločep
20224 Korita
20225 Kozarica
20290 Lastovo
20222 Lopud
23282 Luka
23284 Mali Iž
20224 Maranovići
21430 Maslinica
23292 Molat
21432 Nečujam
20226 Njivice
20224 Okuklje
23296 Olib
20290 Pasadur
20226 Polače
23287 Polje
20226 Pomena
20226 Pristanište
20224 Prožura
20224 Prožurska Luka
22233 Prvić Luka 22234
Prvić Šepurine
23283 Rava
23291 Rivanj
21430 Rogač
20225 Ropa
23281 Sali
20224 Saplunara
23285 Savar
23291 Sestrunj
23295 Silba
20290 Skrivena Luka
20225 Sobra
23287 Soline
20226 Soline
21430 Srednje Selo
21432 Stomorska
20223 Suđurađ
51561 Susak
20290 Sušac
20223 Šipanjska Luka
20226 Tatinica
20290 Uble
51562 Unije
23284 Veli Iž
23287 Veli Rat
20226 Velika Loza
23287 Verunić
23281 Zaglav
20290 Zaklopatica
23292 Zapuntel
22232 Zlarin
23291 Zverinac
23286 Zverinac
22236 Žirje
23282 Žman